Book your telehealth appointment.

A virtual practice invites you to show up however you feel most comfortable, even if that’s in your PJs with a heating pad (or a cat) on your belly.

We are a telehealth only naturopathic medical practice serving residents of California & Wisconsin. Both Dr. Norris & Dr. Birdsall specialize in Women’s Health; only Dr. Birdsall sees patients for integrative oncology.

Insurance

In states like Vermont, Oregon, Washington, and Arizona, Naturopathic Doctors are able to admit patients directly into the hospital, and bill all insurance plans (including Medicaid!) directly. They are treated as vitals member of the medical community, by MDs and specialists alike.

Dr. Norris is currently advocating to make that happen in California and Wisconsin, too—but for the time being, the laws haven’t quite caught up with the desires and needs of the people who live here. As such, this is a cash-based practice. If you have a PPO plan that offers out-of-network benefits, or another plan that allows for reimbursement, we will provide you with a “superbill” to submit to your insurance company. Our office has all the necessary forms (see below).

If you have a HSA (health savings account) and/or FSA (flex spending account) you can use this to pay for your visit and supplements.

Office Policies

Cancellation policy: We require a 24 working hour notice for cancellations (by previous Friday if your appointment is Monday). For appointments canceled less than 24 hours prior to your appointment there is a 25% charge;  a no show for an appointment is billed at 50% of the appointment cost.

On-time policy: Appointment length will not be extended due to late arrival. Please make sure your intake and consent forms are completed prior to your appointment. If any of your forms are not completed these will be filled out with the doctor during your appointment, but the appointment length will not be extended.

Financial policy: Payments are expected upon receipt of professional services. Due to the need to collect money virtually, patients are charged for their appointment at the time of booking. That credit card will be charged in the event of a late cancellation or a no show. For your safety credit cards are not stored on the website – they are encrypted and stored with a separate secure billing software.

Policies are subject to the good graces of the clinic and staff. We reserve the right to bend, break, or ignore them as we see fit. We intend to treat you with human kindness and flexibility if something out of your control comes up.

Check out this page from the California Association of Naturopathic Doctors to learn more about what’s covered (or not) by most insurance plans.

Book your virtual appointment 

When you book online you will receive an email confirmation after you’ve scheduled.

**If you do not receive an email confirmation, the appointment has not been scheduled**  

When your first appointment is confirmed you will receive an invitation to the patient portal with a link to intake forms.  Please fill these out at least 24 hours prior to your appointment* so the doctor has time to review them as well as any recent or relevant lab work or imaging. 

*Please note, if intakes are not received by the deadline, time will be taken out of your appointment to review.

Lab work or imaging can be uploaded as a document in the patient portal or you can email this to hello@drsaranorris.com instead.

FOR EXISTING PATIENTS, if you have been seen by Dr. Norris at Paracelsus or Dr. Birdsall at Resilence Health before please note the following: you may schedule a follow-up appointment with Dr. Norris and Dr. Birdsall if you have been seen within the last 3 years. If this is your first time booking through this site you will have to enter yourself as a new patient. After selecting your follow-up appointment time you will be prompted to enter your info: select new patient and not return patient. Then you will enter your contact information in.